LCMI Laguna CarpartsMfg., Inc.
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Customer satisfaction survey

Your feedback is important to us. This survey aims to help us improve our products and services. Kindly answer the questions honestly and select one response for each question.

Thank you for your feedback! Your responses help us serve you better.

Customer details

Quality

1 Impression of LCMI product quality?
2 How often does rejection happen?
3 Are you satisfied with the quality of our product?
4 Specify the most common reject of our products.

Exhaust System

Metal Rejections

Plastic Injection

Delivery

1 Are delivery requirements being met?
2 Are you satisfied with the packaging / labelling of our products?
3 Do you encounter problems regarding the contents listed in the Delivery Receipt vs. actual material?
4 Are you satisfied with our delivery performance?

Service

1 Does LCMI's personnel respond to your call ASAP?
2 Are you satisfied with the complaint handling methods?

Thank you for taking the time to help us improve our products and services.